Introduction & Scope
Age365 is one of Bangladesh's most trusted online betting platforms. We treat the privacy and protection of our users' personal information as our highest priority. This Privacy Policy explains how age365 collects your data, how it is used, and how it is kept secure.
By using the age365 website, mobile app, and any associated services, you confirm that you have read this privacy policy and agree to abide by it. If you do not agree, we recommend that you discontinue using our services.
This privacy policy applies to all age365 users — registered members and unregistered visitors alike. We follow international data protection standards to safeguard your privacy.
What Information We Collect
Age365 only collects information that is strictly necessary to provide its services. Collecting excessive or unnecessary data is against our policy. Below is a detailed breakdown of the types of information we collect.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity information | Name, date of birth, national ID | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account access & notifications |
| Financial Information | BKash/Nagad number, bank details | Payment processing |
| Device information | IP address, browser, OS | Security & Fraud Prevention |
| Usage data | Betting history, login timestamps | Service Improvement & Analytics |
| Cookie Information | Session cookies, language preferences | User Experience Improvement |
- Data is collected solely on the basis of your consent.
- A copy of your ID document may be collected for KYC verification.
- Automatically collected data (IP, cookies) is gathered for technical purposes.
- age365 never stores your password or PIN.
Use of Collected Information
Age365 uses your information only for specific and legitimate purposes. We never use your data for unrelated activities. Your information on age365 is used for the following purposes.
Data Security Measures
Age365 uses internationally recognized technologies and processes to keep your data secure. Our security systems are continuously updated to provide effective protection against emerging threats.
- 256-bit SSL Encryption: All data transmissions take place exclusively through encrypted channels.
- PCI DSS Compliance: Payment information is stored in compliance with international payment card industry security standards.
- Two-Factor Authentication (2FA): Option to enable an extra layer of security when logging into your account.
- Regular Security Audits: Systems are regularly audited by independent experts.
- Firewall Protection: Our advanced firewall system automatically blocks suspicious traffic.
- Data backup: Your data is stored in secure backups to ensure it is never lost in the event of an incident.
Cookie Policy
Cookies are small text files that the age365 website stores on your device. They help improve your browsing experience and keep the site functioning properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions, security tokens | Until session ends |
| Functional Cookies | Language preferences, UI settings | 1 year |
| Analytics Cookies | Traffic analysis, page performance | 6 months |
| Marketing Cookies | Relevant advertising (subject to consent) | 30 days |
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some age365 features from working properly.
Your privacy rights
Every age365 user has specific rights over their personal data. We respect those rights and are ready to assist with any request.
- Right to Access: You can request to view any personal information age365 holds about you.
- Right to rectification: To correct inaccurate or outdated information, please contact age365 Support.
- Right to erasure: You can request that your data be deleted under certain conditions.
- Right to Restrict Processing: You may object to the use of your data for specific purposes.
- Data Portability: You may request a copy of your data in a machine-readable format.
- Right to withdraw consent: You may withdraw consent for marketing communications at any time.
Data Retention Period
Age365 does not retain data beyond what is necessary. Each data type has a defined retention period. Certain information may need to be kept longer due to legal obligations.
- Account information: For as long as your account remains active, and for 5 years after closure.
- Financial transaction records: Minimum 7 years where required by law.
- KYC Documents: 5 years after account closure.
- Cookie & session data: Up to 1 year after session ends.
- Marketing Preferences: Until consent is withdrawn.
Protection of Minors' Data
Age365 is strictly for adults (18+). We do not knowingly collect any information from minors.
- Age is verified at registration, and users under 18 are not permitted to create an account.
- If we become aware that any data has been collected from a minor, it will be deleted immediately.
- Parents who discover an account registered in their child's name are encouraged to contact age365 Support.
Privacy Policy Updates
Age365 may update this Privacy Policy from time to time. Any changes will be reflected by a revised "Last Updated" date at the top of the page. For significant changes, registered users will be notified in advance via email or SMS.
- At least 7 days' notice will be given before any major changes.
- Continued use of age365 after any changes takes effect will be considered acceptance of the updated Policy.
- If you object to an updated policy, you may request that your account be closed.